The launch of Call of Duty Black Ops 7 has been nothing short of chaotic. Available for just a few days, this latest installment in the Call of Duty franchise has already faced significant backlash from gamers. With Battlefield 6 also releasing this year, Activision could not afford to mismanage this launch, but unfortunately, that seems to have been the case. The game’s reception has been overwhelmingly negative, and the situation is particularly critical on Steam, where Valve has begun issuing refunds to frustrated players.
Call of Duty Black Ops 7 is eligible for a refund on Steam.
Players have expressed their dissatisfaction with Call of Duty Black Ops 7’s single-player campaign, developed by Treyarch and Raven Software. The main issue appears to stem from the widespread use of generative AI throughout the game. Many players were outraged after discovering that AI-generated content was used extensively in the game’s design, particularly in areas that were not disclosed in the marketing materials. This revelation has caused a stir, and some Call of Duty Black Ops 7 players have turned to Valve’s refund policy in an attempt to get their money back.
Thanks to Steam’s generous refund policy, some players have successfully requested refunds, claiming they were misled about the extent of AI involvement in the game. One notable example comes from a player named Bricky, who tweeted, « I finished the entire Call of Duty Black Ops 7 campaign, asked for a refund, and Valve granted it to me.» He continued, « The game constantly utilized AI-generated options that were not present in the marketing or promotional materials, including videos and screenshots. I’m shocked they did it,» he admitted, acknowledging that Steam typically doesn’t allow refunds after two hours of play.
This situation is likely to cause significant damage to Call of Duty Black Ops 7’s reputation, potentially leading to a surge in refund requests in the coming days. While it’s unclear whether Valve will approve all requests, the damage to Call of Duty’s image is already done. Call of Duty Black Ops 7 is facing its worst launch on Steam, with player counts peaking at less than 100,000 and reviews classified as “average” at best. This rocky start is something Activision will have to contend with as the game struggles to gain traction among its fanbase.
Source : X
